At Ortho NorthEast, we are committed to helping our patients make informed decisions. Using the links on this page, you can find information about appointments, billing, insurance, privacy and much more. If you still have questions, feel free to give us a call at (260) 484-8551 or toll free at (800) 589-8551 for further assistance.
Appointments
Patients are seen by appointment only during the normal clinic hours of 8 a.m. - 5 p.m., Monday through Friday. In case of emergency you may contact the provider on call 24 hours a day by calling (260) 484-8551 or toll free at (800) 589-8551.
To schedule an appointment, call (260) 484-8551, ext. 2401 or (800) 589-8551, ext. 2401. To change or cancel an appointment, call (260) 484-8551, ext. 2401 or (800) 589-8551, ext. 2401 and give the scheduler the name of the physician you are scheduled to see, the date and time of your appointment and your name. To avoid a service charge, please give a 24-hour advance notice if you are unable to keep your appointment.
Questions Regarding Care and Treatment
Our staff will be happy to answer your questions or forward them to your physician. Call (260) 484-8551, ext. 2402 and ask for the office nurse between the hours of 8 a.m. and 5 p.m. After 5 p.m., only emergency calls are taken. In case of emergency you may contact the provider on call 24 hours a day by calling (260) 484-8551 or toll free at (800) 589-8551.
Prescriptions
Narcotic prescriptions will not be refilled after 5 p.m. Monday through Friday, nor will they be refilled on weekends. This policy is for the protection of our patients. The physician on call may not be as familiar with your medical history as is your primary ONE physician. An emergency room visit may be required to receive pain medication outside of normal office hours.
